Shipping policy
Last updated: August 4, 2025
At Homi Goods, we’re dedicated to making your shopping experience as smooth as possible, and that includes providing clear and easy-to-understand shipping policies. We’re happy to offer free shipping on all orders within Canada!
Shipping Locations:
This shipping policy applies to orders being shipped within Canada.
We do not ship outside Canada at this time. International orders cannot be placed at checkout.
Business Days:
Business days are Monday–Friday, excluding statutory holidays in Canada.
Delivery Times:
Here are the estimated delivery times for all packages:
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Order cutoff time: Orders must be placed by 5:00 PM Eastern Standard Time (EST). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
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Order handling time: 1 to 3 business days. Once your order is processed, it will be shipped via one of our trusted carriers. Please note, we do not process or ship orders on weekends or holidays.
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Transit time: 7 to 9 business days via standard parcel service.
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Estimated delivery time: All orders should arrive within 8 to 12 business days.
Carrier Services:
We work with the following reliable carriers for deliveries within Canada:
- Canada Post
- DHL
- FedEx
- UPS
Currently, we only offer standard shipping. Expedited options may be added in the future.
Shipping Costs:
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Free Shipping: All Canadian orders ship at no cost, with no minimum purchase.
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Fees: There are no handling or processing fees beyond the free shipping already applied.
Delivery Issues:
If your package is delayed, damaged, or lost, please contact our customer service team at contact@homigoods.com. We’ll investigate with the carrier and help get your order to you as quickly as possible.
Tracking Your Order:
Once your order is shipped, we’ll send you an email with a tracking number. You can track your package’s journey right on our Tracking Page.
Need More Information?
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FAQs: Visit our FAQs page for quick answers.
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Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
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Response Time: We aim to reply to emails within 1–2 business days.
Contact Information:
Thank you for shopping with Homi Goods.
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