Shipping policy

Last updated: August 4, 2025

At Homi Goods, we’re dedicated to making your shopping experience as smooth as possible, and that includes providing clear and easy-to-understand shipping policies. We’re happy to offer free shipping on all orders within Canada!

Shipping Locations: 

This shipping policy applies to orders being shipped within Canada.

We do not ship outside Canada at this time. International orders cannot be placed at checkout.

Business Days:

Business days are Monday–Friday, excluding statutory holidays in Canada.

Delivery Times:

Here are the estimated delivery times for all packages:

  • Order cutoff time: Orders must be placed by 5:00 PM Eastern Standard Time (EST). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order handling time: 1 to 3 business days. Once your order is processed, it will be shipped via one of our trusted carriers. Please note, we do not process or ship orders on weekends or holidays.

  • Transit time: 7 to 9 business days via standard parcel service.

  • Estimated delivery time: All orders should arrive within 8 to 12 business days.

Carrier Services:

We work with the following reliable carriers for deliveries within Canada:

  • Canada Post
  • DHL
  • FedEx
  • UPS

Currently, we only offer standard shipping. Expedited options may be added in the future.

Shipping Costs:
  • Free Shipping: All Canadian orders ship at no cost, with no minimum purchase.
  • Fees: There are no handling or processing fees beyond the free shipping already applied.
Delivery Issues:

If your package is delayed, damaged, or lost, please contact our customer service team at contact@homigoods.com. We’ll investigate with the carrier and help get your order to you as quickly as possible.

Tracking Your Order:

Once your order is shipped, we’ll send you an email with a tracking number. You can track your package’s journey right on our Tracking Page.

Need More Information?
  • FAQs: Visit our FAQs page for quick answers.

  • Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)

  • Response Time: We aim to reply to emails within 1–2 business days.

Contact Information:

Thank you for shopping with Homi Goods.